After-Sales Center

Important: We stand behind the quality of our products, any defects or errors on our part will result in a replacement at no charge. We typically do not accept returns due to user error such as incorrect selection of sizes, designs, colors, etc.

However, we are truly sorry dear customers did receive the wrong or defective products and had a bad experience shopping at hoistudios.com. Please fill in the form, for sure we will resolve in the customer's favor.

Please note:

• As advised, you should contact Customer Service within 07 days since the order is delivered. Also, please provide us with some photos of the poor-quality products, QR Code or Shipping label on the package.
• The photo needs to take in good natural light conditions, not photoshop or edit application.
• Image in PDF and JPG.